Project Health Evaluation: The Results Are In!

The pilot year for Project Health (April 2007 to March 2008) has just concluded and has been a great success. In this edition of "What's New", we will highlight the satisfaction survey results and outline how we will use these results. In June 2008, an electronic participant satisfaction survey was distributed to Project Health's e-mail contact listing. In total, there were 72 respondents to the electronic survey which represents a 38% response rate.

Website:
Satisfaction survey respondents were asked a number of questions on the content and usability of Project Health's website.

Of those participating in the electronic satisfaction survey:

• 98 % of respondents agreed or strongly agreed that the website is well organized and 94% agreed or strongly agreed that they can easily find what they need on the website;
• The majority (96%), indicated that they agreed or strongly agreed that they can understand the information on the website and 96% are satisfied overall with the information on the website; and
• 96% of respondents agreed or strongly agreed that the website is useful for workplace health promotion.

E-Bulletins:
E-Bulletins are produced quarterly and e-mailed to the Project Health distribution list as well as posted on this website. They provide information on a specific, relevant topic including reliable resources and upcoming events.

Of those responding to the electronic satisfaction survey:

• 56% of respondents indicated that they have used the links in the e-Bulletins for ideas on health promotion activities "a few times" and 38% said they have forwarded the e-Bulletin to co-workers "a few times"; and
• The majority of respondents (51.5%) have followed the links to do further research "once or twice".

Consultations and Support:
Workplaces can contact Project Health staff through the Project Health phone line (519-883-2287) or via e-mail (sgretch@region.waterloo.on.ca) to request information or assistance in planning and/or promoting their own workplace health initiatives.

Respondents to the electronic satisfaction survey were asked to rate various aspects of Project Health consultation services:

• Overall, 95% of respondents agreed or strongly agreed that they were satisfied with the consultation services offered;
• 100% of respondents felt staff were skilled or knowledgeable and that staff communicated well; and
• 97.5% indicated the information that they received was useful.

Next Steps:
The Project Health team will be using the results of this survey to inform planning for the 2009 year. We hope to enhance the services offered to reflect the feedback we received from participants.

If you would like more information on the Project Health satisfaction survey results, please contact Stephanie Ellens-Clark, Region of Waterloo Public Health Planner, at 519-883-2008 etc.5508.

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